Cancellation policy

This Cancellation Policy applies to all purchases made through OMNINESTUK LIMITED.

Orders may be cancelled before they have been processed or dispatched. Once an order has been shipped, cancellation may no longer be possible, however customers may still request a return in accordance with our Return & Refund Policy.

To request an order cancellation, please contact us as soon as possible using the details below:

OMNINESTUK LIMITED
3rd Floor, 86-90 Paul Street
London, EC2A 4NE
United Kingdom

Email: customercare@omni-nest.com
Phone / WhatsApp: +44 7949 804161
Telephone: 0203 816 2041

If your order is successfully cancelled before dispatch, a full refund will be issued to your original payment method.

Under UK consumer regulations, eligible customers may also have the right to cancel certain purchases within 14 days of receiving the goods. Please refer to our Return & Refund Policy for more information.

We reserve the right to cancel any order in cases including but not limited to:

- Product unavailability
- Pricing or listing errors
- Suspected fraudulent activity
- Delivery restrictions within the United Kingdom
- We currently deliver products only within the United Kingdom.