Shipping policy

This Shipping Policy applies to all orders placed through OMNINESTUK LIMITED.

We currently deliver products only within the United Kingdom.

Order Processing
Orders are typically processed within 1 business day. During busy periods or holidays, processing may take up to 2 business days.

Once your order has been processed and dispatched, you will receive a confirmation email along with tracking information where available.

Estimated Delivery Time
Estimated delivery times within the United Kingdom are generally between 1–3 business days.

Please note that delivery times may occasionally vary due to courier delays, weather conditions, public holidays, or high order volumes.

Changes to Orders
Once an order has been placed, we may not be able to modify or cancel it if processing has already started. If you need to update your shipping address or order details, please contact us immediately at customercare@omni-nest.com.

Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is provided, please contact us immediately. We can only make changes before the order has been dispatched.

Lost, Delayed or Damaged Packages
If your package is lost, delayed, or arrives damaged, please contact us as soon as possible so we can investigate the issue with the shipping provider and assist you accordingly.

Shipping Contact Details
OMNINESTUK LIMITED
3rd Floor, 86-90 Paul Street
London, EC2A 4NE
United Kingdom

Email: customercare@omni-nest.com
Phone / WhatsApp: +44 7949 804161
Telephone: 0203 816 2041