Last updated: 1 April 2026. These terms apply to your use of the Omni Nest website and to orders delivered within the United Kingdom. By using the site or placing an order, you agree to them.
The website is operated by Omni Nest (company number 16755489). Our contact details are on the Contact Us page.
Product listings are an invitation to buy. When you submit an order and we accept payment (or confirm your order where payment is taken later), a contract is formed for the items we have accepted. We may refuse or cancel an order in limited cases, for example if a product is unavailable, there is a clear price error, or we suspect fraud.
Descriptions, images, and stock levels are kept as accurate as we can, but small errors may occur. If something is wrong with your order, we will work with you under our Return Policy and applicable law.
Prices shown on the site are in the currency indicated at checkout (typically GBP). Delivery charges are added where they apply. Payment is taken through the methods we offer at checkout (such as card via Stripe or PayPal). You must use your own payment details or have permission to use the account you pay with.
Promotions or discounts may have their own rules and dates; we will show those on the site where they apply.
We deliver to addresses in the United Kingdom only, unless we clearly state otherwise on the site. Processing times, delivery options, tracking, and limits on changing addresses are set out in our Shipping Policy.
Your rights to return items and receive refunds are explained in our Return Policy, which works together with your statutory rights where you are a consumer in the UK.
You agree not to misuse the site (for example by trying to access accounts you do not own, overload our systems, or scrape content in a way that harms the service). We may suspend access if we need to protect the site or other users.
How we handle personal data is described in our Privacy Policy.
Nothing in these terms limits liability that cannot be limited under UK law. For business buyers, our liability for loss arising from the contract is limited to the price you paid for the affected products in that order, except where the law does not allow that limit. We are not liable for indirect or consequential loss where the law allows us to exclude it.
We may update these terms from time to time. The version on the site when you place an order applies to that order. Please check this page occasionally.
For questions about these terms, use the details on our Contact Us page.
